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How bdtk99 Handles Your Account Data

This page covers what we collect when you open an account with bdtk99, how your bKash, Nagad, Rocket details are used for wallet verification, and who you contact if you want a copy of your data or want it removed.

Account dataWallet verificationDevice sign-inContact for requests
bdtk99 How bdtk99 Handles Your Account Data
DATA HANDLING PRACTICE

How Your Information Stays Protected

Login & Session Security

Your account uses password and device-based sign-in checks, so a new phone or browser triggers extra verification before it can access your wallet or history.

Wallet Reference Handling

Only the transaction reference needed to match your bKash, Nagad or Rocket transfer is stored — we don't keep your wallet PIN or app credentials on our side.

Data Retention Practice

We keep account and transaction records for as long as your account stays active plus a reasonable period after, mainly to resolve disputes or support queries.

Requesting Changes

You can ask us to correct account details, update your contact number, or review what's on file by reaching support through your account dashboard.

REACH US DIRECTLY

Where To Ask About Your Data

Account & Privacy Queries Message our support team through the in-account chat on bdtk99 if you want to know what data is stored against your profile or wallet history.
Wallet Verification Help If a bKash, Nagad or Rocket transfer needs a data check to confirm your identity, our support desk can walk you through what's needed and why.
Data Removal Requests Write to us through the support channel listed in your account settings to request a copy of your data or ask us to close and remove your profile.

Privacy Policy Questions From Our Users

We collect your basic account details and the mobile number linked to your bKash, Nagad or Rocket wallet, mainly to verify deposits and withdrawals against your profile.

We only pass the minimum transaction reference to the payment provider involved in a transfer; your wallet PIN and full account history stay within bdtk99's own records.

Yes, you can request a summary of your stored account data through our support channel, and we'll respond based on what's reasonably available for your profile.

We retain account and payment records while your account is active and for a period after, mainly so we can resolve support queries or disputed transfers.

Contact support through your account dashboard with a clear request, and we'll guide you through the verification needed before any change or removal.

Yes, the same account security applies whether you sign in through the mobile app or a browser, and returning devices go through a shorter verification step.

Access and how this policy applies depend on your local law and eligible regions, so terms may vary slightly depending on where you're signing in from.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.